Nainggolan Parhusip, Malliena Puteri, Totok Ismawanto, and Dito Rozaqi Arazy. “ANALISIS LAYANAN CUSTOMER SERVICE DALAN MENINGKATKAN LOYALITAS NASABAH PADA PT BANK RAKYAT INDONESIA UNIT MANGGAR”. Jurnal Mahasiswa Akuntansi Poltekba (JMAP) 6, no. 2 (November 5, 2024): 95-100. Accessed January 18, 2025. https://ejournal.poltekba.ac.id/index.php/jmap/article/view/451.